Help Library
Returns, Exchanges & Damaged or Defective Products
How can I return an item to The Store?

To return/exchange an item:
  1. Complete the Return form on the back of the packing slip that came with your order. If you are making an exchange, indicate the replacement item(s) on the form.
  2. Remove the self-adhesive return address label from the packing slip and place it on outside of the shipping box.
  3. Ship the return to the address on the label:
    ATTN: Returns Department
    105 S Commerce Drive
    Aston, PA 19014
    We recommend that you use an insured shipping method when returning products to us. You will not be reimbursed for insurance expenses.
If you have misplaced your packing slip, a copy of your order invoice can be obtained from the "Order Status" page in "My Account" on
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